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Is it an internal or external communication? In the age of the internet, stakeholders and audiences are indivisible. Customers are...

Is your 2024 political cross hairs crisis playbook ready? In the past year, we have seen the largest brands serve...

I asked ChatGPT to make up CEO corporate gobbledygook statements. There seems to be some fear that AI may replace...

The excitement in any acquisition or merger is frankly, often misplaced. Deal announcements are followed by press conferences, headlines, analyst...

Never manage your own crisis. My wife and I had been separated for two years when she drowned in a...

There is a popular axiom among leaders that we should “assume positive intent”. This approach comes with inherent risk. It...

A year ago, early in the pandemic, we asked simple questions about employer approaches to remote work arrangements in office settings...

There is a great possibility that the post-pandemic economy will feature not only a weeding out of weaker companies, but...

The best leaders know how important it is to identify top talent and build effective teams. And every time you...